Refund & Shipping Policy

Refund Policy:

1. Returns and Refunds:
a. We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receiving the product.
b. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
c. Sinister cases reserves the right to refuse refunds for items that do not meet these criteria.

2. Refund Process:
a. To initiate a return, please contact our customer support team at with your order number and details about the product you'd like to return.
b. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
c. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

3. Shipping Costs:
a. Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part.
b. In cases where we made an error, Sinister cases will provide a prepaid shipping label for the return.

Shipping Policy:

1. Shipping Methods:
a. We offer several shipping methods to ensure your order arrives in the most convenient and timely manner possible.
b. Shipping options and their associated costs will be displayed during the checkout process.

2. Processing Time:
a. Orders are typically processed and shipped within 3 business days from the date of purchase.
b. You will receive a confirmation email with tracking information once your order has been shipped.

3. Shipping Locations:
a. Sinister Cases ships to addresses within United States Of America.
b. For international orders, please note that customs and import duties may apply, and customers are responsible for any additional fees.

4. Estimated Delivery Times:
a. Estimated delivery times vary depending on the shipping method and destination.
b. Sinister cases is not responsible for delays caused by unforeseen circumstances or carrier issues.

5. Lost or Damaged Items:
a. If your order is lost or arrives damaged, please contact our customer support team immediately, and we will work to resolve the issue promptly.